Request crew-change support.
Tell HYANS who is joining and departing, the flights and dates, and any welfare or document considerations. We coordinate the ground side — transport, hotels, and referrals — so the change goes smoothly around your port call.
What to have ready
A crew change touches immigration, flights, transport, and often welfare or medical referrals at once. The more you can tell us up front, the cleaner the coordination.
Have joiner and leaver counts, flight details or windows, and any hotel or transport needs to hand. If a crew member has medical or welfare considerations, note them so we can arrange appropriate local referrals. HYANS coordinates and supports the change; immigration and entry decisions rest with the authorities.
For a fuller picture of how crew changes work in Hawaiʻi, see the Crew Change Hawaiʻi Guide.
Crew change details
Fields marked with an asterisk are required. Everything else helps us coordinate faster.
After you send this request
- We review and confirm scope
Your request opens your email app with the details filled in and sends them to HYANS. We read them, confirm the scope, and come back with any questions.
- We map the coordination
We identify the harbors, authorities, and vendors involved and outline how HYANS will coordinate the call. Where an item depends on availability, authorities, or weather, we say so rather than promise it.
- We propose a plan and a single point of contact
You receive a proposed agency plan with one accountable coordinator for the call. Nothing is committed on your behalf until you confirm.
- We arrange the ground side
Once you confirm, HYANS coordinates transport, hotels, and any medical or welfare referrals, and advises on documents — subject to availability and authority requirements. You keep one point of contact through the change.
Ready to coordinate a crew change?
Send HYANS the joiners, leavers, and flights. We will coordinate transport, hotels, and welfare around your call — with one accountable point of contact.