Request concierge & logistics support.
Tell HYANS what you need arranged — provisioning, transport, guest movements, or reservations — and the dates involved. We coordinate the shore side discreetly, to owner and guest standards, around your port call.
What concierge coordination covers
Beyond the port call itself, a yacht in Hawaiʻi often needs provisioning to guest standards, private ground and air transport, discreet airport handling, and reservations. HYANS coordinates all of it under one point of contact and holds itinerary and guest details in confidence.
Note the scope — provisioning, transport, guest movements, reservations, or a combination — and the dates. HYANS arranges suppliers and providers and supervises delivery; availability and pricing rest with third parties and are confirmed before we commit. Itinerary and guest details are handled on a need-to-know basis within the access-controlled client workspace.
See Concierge & Logistics for the full scope.
Concierge scope
Fields marked with an asterisk are required. Discretion is standard on every concierge request.
After you send this request
- We review and confirm scope
Your request opens your email app with the details filled in and sends them to HYANS. We read them, confirm the scope, and come back with any questions.
- We map the coordination
We identify the harbors, authorities, and vendors involved and outline how HYANS will coordinate the call. Where an item depends on availability, authorities, or weather, we say so rather than promise it.
- We propose a plan and a single point of contact
You receive a proposed agency plan with one accountable coordinator for the call. Nothing is committed on your behalf until you confirm.
- We coordinate the shore side discreetly
Once you confirm, HYANS arranges provisioning, transport, guest movements, and reservations, supervises delivery, and keeps itinerary and guest details in confidence — subject to supplier availability, which we confirm rather than promise.
Need the shore side handled?
Send HYANS the concierge scope and dates. We will coordinate provisioning, transport, and guest movements discreetly — to owner and guest standards.