Full capabilities

Maritime services across Hawaiʻi.

From first contact to final clearance, every HYANS service is built on local island knowledge, personal relationships with harbor masters and vendors, and an operations platform that keeps every detail in one place.

What we do

Ten core service areas.

Coordinated by a single dedicated agency on your call. No handoffs, no gaps. Private and superyacht programs and commercial, research and government vessels draw on different combinations of the services below — tell us the vessel and HYANS scopes the right mix.

Maritime operations tools representing multiple yacht and ship agency services.
01 · Superyacht Agency

Premium coordinated agency support for private yachts 35m and above — arrival clearance, dockage, owner/guest logistics, departure dossier.

  • Pre-arrival clearance & permits
  • Berth coordination (all major marinas)
  • Owner / guest concierge
  • Provisioning vendor management
  • Debrief dossier & invoice summary
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02 · Ships Agent

Commercial port-call support across all vessel classes — cargo, tankers, tugs, barges. We interface with PSC, CBP, USDA and APHIS as required.

  • Port State Control support
  • US Customs & Border Protection
  • USDA / APHIS coordination
  • Pilot arrangements
  • Husbandry services
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03 · Interisland Support

Island-to-island coordination across all major Hawaiian harbors — passage planning, channel timing, and in-port coordination at each stop.

  • Multi-island circuit planning
  • Channel condition awareness
  • Anchorage recommendations
  • Harbor liaison at each port
  • Multi-leg schedule management
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04 · Fuel & Bunkering

Coordinated marine fuel supply — diesel, gasoline, lube oil — with quantity confirmation, supplier coordination and fuel quality documentation.

  • Diesel / gasoline / lube oil
  • Barge or dock-side delivery
  • Supplier confirmation and quantity
  • Fuel quality documentation
  • Invoice reconciliation
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05 · Crew Services

Full crew change support — flights, ground transport, hotel, US immigration documentation, ESTA/D-1/C1-D advisory, and daily crew welfare.

  • Flights and hotel management
  • Airport ground transport
  • US immigration documentation
  • ESTA / D-1 / C1-D advisory
  • Medical referrals if needed
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Marine engineer and electronics technician servicing yacht systems.
06 · Technical Vendors

Introduction and coordination to reputable island engineering, electronics, maintenance, upholstery, paint, rigging, and mechanical service providers.

  • Engineering & mechanical
  • Marine electronics
  • Rigging & sails
  • Interior & upholstery
  • Haulout & shipyard coordination
07 · Port Coordination

End-to-end port-call management — arrival scheduling, pilotage, line handling, tug coordination, customs boarding, and departure clearance across all Hawaiʻi ports of entry.

  • Pilot and tug arrangements
  • Customs / CBP boarding
  • Harbor Master liaison
  • Line handling teams
  • Departure clearance & NOD
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Premium provisioning delivery prepared at a yacht dock.
08 · Concierge & Logistics

Owner and guest experience logistics — provisioning sourcing, dining and activity reservations, ground transport, helicopter and air charter, island touring.

  • Provisioning sourcing & delivery
  • Restaurant & activity bookings
  • Helicopter & air charter
  • Private transport
  • Shore experience curation
Captain and agent reviewing an abstract weather-route briefing.
09 · Weather & Routes

Passage planning briefings — NOAA marine forecasts, trade wind patterns, swell and channel conditions, current data, preferred waypoints across the Hawaiian island chain.

  • NOAA marine forecast review
  • Channel condition briefing
  • Trade wind and swell timing
  • Preferred waypoints
  • Leg departure timing
Laptop displaying a secure digital voyage dossier interface.
10 · Secure Client Support

Confidential communications, secure briefing packs, client portal access, audit-ready documentation, and transparent billing for owners, captains and operators.

  • secure client portal portal
  • Voyage documentation packs
  • Audit-ready disbursement accounts
  • Owner / captain briefings
  • 24/7 coverage during active port calls
How we work

One point of contact. Full coordination.

You deal with HYANS; HYANS deals with the harbors, authorities, vendors and agencies. From first inquiry through departure clearance.

  • First contact — vessel intake, scope confirmation, agency proposal as soon as practicable.
  • Pre-arrival — permits, clearances, berth, fuel, vendors and schedules coordinated in advance.
  • In-port — real-time coordination, crew support, provisioning and technical logistics.
  • Departure — documentation, clearance and briefing for the next leg.

Yacht at Berth · Port Coordination

Berth booking, line handling, pilots, and dockside coordination.

Provisioning & Logistics

Supply coordinated to vessel.

Clearance Dossier

Documentation tracked end-to-end.

Fuel & Bunkering

Bunkering logistics, supplier coordination and fuel quality documentation.

Island coverage

Every harbor. Every island.

HYANS has working relationships across all major Hawaiian ports of entry and small boat harbors.

Stylized island coverage render showing major Hawaiian harbor regions.
Oʻahu
Honolulu · Kewalo · Ala Wai

Main hub. Honolulu Harbor primary port of entry. Ala Wai for private yachts. Customs boarding standard.

Maui
Kahului · Māʻalaea · Lāhainā

Kahului commercial. Māʻalaea anchorage. Lāhainā small boat harbor for visiting yachts.

Hawaiʻi Island
Hilo · Kailua-Kona · Kawaihae

Hilo Bay commercial. Kailua-Kona small boat pier. Kawaihae for larger vessels and bunkering.

Kauaʻi
Nāwiliwili · Port Allen

Nāwiliwili is the main port of entry. Port Allen on the south shore for smaller vessels.

Molokaʻi & Lānaʻi
Kaunakakai · Manele Bay

Limited facilities. HYANS coordinates advance logistics and anchorage context for both islands.

Questions

How HYANS agency services work

Common questions about coordinating yacht and ship services across the Hawaiian Islands.

Dockside agent coordinating with a vessel captain.
What does a Hawaii yacht and ship agent do?
HYANS acts as your single point of contact for a Hawaiʻi port call — arranging clearance and permits, berth or anchorage, fuel, crew logistics, provisioning, technical vendors and departure documentation, and dealing with harbor masters, US Customs, USDA/APHIS and vendors on your behalf.
Which services apply to my vessel?
Private and superyacht owners typically use superyacht agency, crew services, provisioning and concierge; commercial, research and government vessels use the ships agent, port coordination and fuel and bunkering services. Most voyages also draw on interisland support. Tell us the vessel and we will scope the right combination.
Do you coordinate services on every Hawaiian island?
Yes. HYANS coordinates all six service areas across Oʻahu (Honolulu, Ala Wai, Kewalo), Maui (Kahului, Māʻalaea, Lāhainā), Hawaiʻi Island (Hilo, Kona, Kawaihae) and Kauaʻi (Nāwiliwili, Port Allen), plus interisland circuits. See islands & ports for coverage.
Can I book one service or does HYANS handle the whole port call?
Either. You can engage HYANS for a single need — bunkering or a crew change — or hand off the entire port call end to end. One dedicated agency coordinates every service so nothing falls between vendors.
How do I start?
Send the vessel details, the ports you plan to call and your timeline through the Request Support form. HYANS confirms scope and returns a full service plan as soon as practicable.

Ready to plan your Hawaiʻi call?

Tell us the vessel, the ports, and the timeline. HYANS will confirm scope and propose a full service plan — no obligation, no delays.