Checklist

The commercial port-call checklist.

Everything a commercial call in Hawaiʻi is judged on — particulars, appointment, schedule, services, regulatory coordination, and a reconcilable disbursement account. Use it to arrive prepared. Availability and approvals rest with third parties and authorities.

Who this is for

For operators, managers, and masters of commercial vessels.

This checklist is for cargo ships, tankers, support and supply vessels, tugs, and barges calling in Hawaiʻi. A commercial call is measured on turnaround, accuracy, and a clean account — so the more complete your pre-arrival information, the tighter and more predictable the call.

HYANS handles the port-call workflow and reports it in a disbursement account you can reconcile. We coordinate with the harbor and authorities; pilots, tugs, berths, and clearances are provided and decided by third parties and authorities, not by the agent. Use the checklist below to send us a complete picture up front.

Send this to HYANS

Pre-arrival checklist

Vessel particulars

  • Name, IMO number, flag, and type
  • LOA, beam, draft (arrival and departure), GT / DWT
  • P&I club and insurance details
  • Class and relevant certificates

Appointment & schedule

  • Agent appointment / nomination to HYANS
  • ETA and ETD
  • Call purpose and cargo details (load / discharge / bunkers only)
  • Berth or anchorage preference, if any

Port services

  • Pilot, tug, and line-handler requirements
  • Bunkers and lube oil — grade, quantity, timing
  • Fresh water, stores, and spares
  • Garbage, slops, and waste disposal needs

Crew & husbandry

  • Crew changes — joining / leaving, with flight details
  • Medical, dental, or welfare needs
  • Ship's cash, mail, and courier requirements
  • Shore passes / crew-movement requirements

Regulatory & billing

  • Advance notice of arrival and reporting data
  • CBP, USDA/APHIS, and Coast Guard coordination items
  • Port State Control readiness, if applicable
  • DA / billing contact and any pro-forma requirements
What a clean call looks like

How HYANS runs the call

  • One accountable agency from nomination through the final DA
  • Pilot, tug, and line-handler coordination against the schedule
  • Customs, agriculture, and Coast Guard coordination — authorities decide
  • Bunkers, stores, spares, and waste arranged and documented
  • Crew husbandry handled discreetly and promptly
  • A transparent, reconcilable disbursement account in the client portal
Questions

Frequently asked

Can HYANS confirm a berth and pilot before we arrive?
We request and coordinate berths, pilots, tugs, and line handlers, and confirm current status before arrival. Assignment and availability rest with the harbor and service providers, so we coordinate and advise rather than guarantee.
Will I get a disbursement account I can reconcile?
Yes. HYANS tracks port-call costs and provides a disbursement account with supporting documentation held in the client portal for authorized users. Where you need a pro-forma DA in advance, tell us and we will prepare one.
Which Hawaiʻi harbor should a commercial vessel use?
It depends on the vessel, cargo, and draft. Honolulu Harbor is the primary commercial port; Kawaihae, Hilo, Kahului, and Nāwiliwili handle commercial and fuel-related calls. We advise based on your requirements — confirm current status before arrival.
Does HYANS handle Port State Control?
We provide agency support and coordination around Port State Control activity, including readiness and access. Inspections and their outcomes are determined by the authorities, not the agent.

This guide is general information to help you prepare, not legal, immigration, customs, tax, or navigation advice. Requirements change and vary by vessel, flag, and cargo. Clearance, inspection, and entry decisions rest with the responsible authorities — including U.S. Customs and Border Protection (CBP), USDA/APHIS, the U.S. Coast Guard, and harbor authorities. HYANS coordinates and supports; the authorities decide. Confirm current requirements before arrival.

Have a commercial call to plan?

Send HYANS the particulars, ETA/ETD, and call purpose. We will confirm scope and coordinate an efficient, well-documented port call.