Ships agency request

Appoint an agent for a commercial call.

For cargo ships, tankers, support vessels, tugs, and barges and the operators and managers who run them — where port-call efficiency, documentation discipline, and a clean disbursement account are what matter. Send the particulars below to start an appointment.

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Who this is for

Use this form to appoint HYANS as agent, or to request a pro-forma DA, for a commercial call at a Hawaiʻi port. It captures the vessel particulars, the call purpose, and the billing contact so we can coordinate pilots, tugs, line handlers, clearance, and stores from the outset.

HYANS coordinates with the harbor and authorities; the authorities make the decisions. Port State Control activity, customs and agriculture clearance, and berth allocation rest with the responsible agencies — we support the call and keep the paperwork and the account straight throughout.

Intake form

Ships agency intake

Vessel particulars and a DA / billing contact let us respond with a useful scope and pro-forma.

✓ Request prepared — your email app is opening to send it to HYANS.

Send the particulars, the call purpose, and your DA contact — we will confirm scope and next steps.

Your name *

Your role

Email *

Phone

Vessel name *

IMO number

Vessel type

Flag

LOA

GT / DWT

Intended port / island

ETA

ETD

Last port

Next port

Agent appointment

Call purpose / cargo

DA / billing contact

Urgency

Requirements & notes

Opens your email app with the details filled in. No data is stored on this site.

After you send it

What happens next

We review your request
Your details reach HYANS directly. HYANS reviews every request and responds as soon as practicable, with 24/7 coverage for active engagements; general response times otherwise depend on current operations.
We confirm scope with you
We come back with clarifying questions, an outline of how we would support the call, and what we will coordinate on your behalf. Nothing is committed until scope is agreed with you.
We coordinate the call
Once engaged, HYANS liaises with the harbor, authorities, and vendors and keeps you updated through a single point of contact. Berth, fuel, vendor availability, and authority approvals rest with third parties and are confirmed before arrival, never guaranteed.

Questions

Frequently asked

Can you provide a pro-forma disbursement account?

Yes. Send the particulars and call purpose and we will prepare a pro-forma DA. Final figures depend on third-party tariffs and the actual services used, and are reconciled after the call.

Do you handle Port State Control matters?

We provide agency support and coordination for the call, including support around Port State Control activity. Inspections and their outcomes are determined by the authorities, not the agent.

Which harbors handle commercial calls?

Honolulu Harbor is the primary commercial port; Kawaihae, Hilo, Kahului, and Nāwiliwili handle commercial and fuel-related calls depending on the vessel and cargo. Confirm current berth availability, draft limitations, and operating status before arrival.

Need a ship agent for a Hawaiʻi call?

Send the vessel particulars, ETA/ETD, and call purpose. HYANS will confirm scope and coordinate an efficient, well-documented port call.

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