Operating profiles

Four teams carry the file. Four more connect by scope.

Start with management, principal, captain, or fleet operations. Add harbor, marina, tenant, and vendor access only where the programme needs those roles.

Eight softly-lit operational vignettes arranged as one cohesive command wall — four core operating seats and four connected network roles, unified in navy and champagne.
Four core seats · four connected roles

Select profile

Start with the team that carries the file.

Management, principal, captain, and fleet teams hold the operating picture. Harbor, marina, tenant, and vendor profiles connect by scope when the programme needs them.

Role-specific pagesRemembered on this deviceNever a forced redirect

Operating profiles

Choose your deck.

Choose a profile to continue.

Primary operating profilesManagement → principal → captain → fleet
Connected network profilesScoped to the work they support
Selection persists for future pages and visits.

At a glance

Core operators and their connected network.

Four teams carry the operating file; four network profiles contribute by scope. The scale unit and workflow change by seat — full pricing is on the plans page.

ProfileForBilling modelWhat makes it different
Vessel Management AgencyFleet managers, management companies, client-service desksPer vesselThe only profile built around a multi-vessel portfolio for a third party.
Principals & Family OfficesPrincipals, representatives, family-office staff, asset managersPer vesselA read-mostly principal lens: concise, non-technical status and approvals, with a multi-vessel overview without logging into every operational thread..
Captains & Vessel OperatorsCaptains, crew, dispatchers, port captains, vessel operatorsPer seatPriced per seat for the vessel itself rather than per managed vessel.
Commercial, Passenger & Charter FleetsPassenger vessels, charter fleets, commercial craft, workboat operatorsPer vesselBuilt for repetition: a recurring-schedule engine, batched fleet services, and exception control.
Harbor Master / Port OfficeHarbor masters, port offices, marina control desks, municipal waterfront teamsPer propertyThe control-desk profile: permits, notices, restriction zones and an arrival queue are the core.
Marina Operators & Property TeamsMarina owners, general managers, property teams, dockmasters, tenant-service desksPer propertyA property and tenant-service operation.
Marina Tenants & SlipholdersResident tenants, slipholders, liveaboards where allowed, tenant representativesIncluded · invitedNot a purchased plan: the tenant portal is included free wherever your marina or harbor runs MERIDIAN.
Service Vendors & ContractorsMarine trades, fuel, provisioning, cleaning, transport, maintenance, inspections, specialty providersPer company · free when invitedFree when a subscribing operation invites you.

In full

Every command deck, described.

Each deck keeps the same operating core — port calls, weather windows, documents, approvals, financial controls — and adapts the language, metrics, and workflow to the seat.

MA · Portfolio operationsPer vessel

Vessel Management Agency

Fleet managers, management companies, client-service desks

Run every managed vessel, service, and principal update from one operating desk.

Signature capabilities

  • Portfolio board across the managed fleet
  • Port-call program management
  • Principal and representative updates
  • Vendor network coordination
  • Close-out reporting and service history

What makes it different. The only profile built around a multi-vessel portfolio for a third party — principal-facing updates are separated from dock-level noise, and service playbooks repeat across a mixed fleet.

One portfolio viewRepeatable playbooksCleaner client handoffs
PF · Principal visibilityPer vessel

Principals & Family Offices

Principals, representatives, family-office staff, asset managers

See the vessel picture clearly without managing the dock-level noise.

Signature capabilities

  • Trip-readiness view
  • Approval queue
  • Preference continuity record
  • Concierge and guest logistics
  • Principal-facing reporting

What makes it different. A read-mostly principal lens: concise, non-technical status and approvals, with a multi-vessel overview without logging into every operational thread.

Less operational noisePreference continuityExecutive confidence
CO · Daily vessel deskPer seat

Captains & Vessel Operators

Captains, crew, dispatchers, port captains, vessel operators

A daily operating desk for arrivals, services, crew needs, and departure readiness.

Signature capabilities

  • Arrival and departure planning
  • Crew logistics
  • Fuel, water, waste and utilities
  • Provisioning and last-mile delivery
  • Daily report and handover

What makes it different. Priced per seat for the vessel itself rather than per managed vessel — the working desk that ties weather windows to the actual service and movement plan.

Fewer scattered channelsArrival confidenceClean departure state
FO · Scheduled operationsPer vessel

Commercial, Passenger & Charter Fleets

Passenger vessels, charter fleets, commercial craft, workboat operators

Coordinate recurring movements, services, passenger readiness, and operating exceptions across a working fleet.

Signature capabilities

  • Recurring movement schedule
  • Fleet service coordination
  • Fuel and waste cycles
  • Passenger and guest support
  • Incident and exception log

What makes it different. Built for repetition: a recurring-schedule engine, batched fleet services, and exception control — the operating rhythm of a working fleet, not a single bespoke call.

Operational repeatabilityBetter exception controlSupervisor-ready reporting
HM · Harbor operationsPer property

Harbor Master / Port Office

Harbor masters, port offices, marina control desks, municipal waterfront teams

A harbor operating picture for arrivals, berths, permits, notices, and exceptions.

Signature capabilities

  • Arrival and departure queue
  • Berth, mooring and anchorage assignment
  • Permit and document review
  • Harbor notices and advisories
  • Incident and exception desk

What makes it different. The control-desk profile: permits, notices, restriction zones and an arrival queue are the core — a public-facing harbor picture rather than a single operator's file.

Clear movement controlBetter public-facing operationsCleaner shift handover
MO · Tenant operationsPer property

Marina Operators & Property Teams

Marina owners, general managers, property teams, dockmasters, tenant-service desks

Operate slips, tenants, utilities, work orders, and dock services from one service desk.

Signature capabilities

  • Tenant service desk
  • Slip and occupancy view
  • Utility and meter workflow
  • Maintenance work orders
  • Manager reporting

What makes it different. A property and tenant-service operation — slip occupancy, utilities and work orders — with unlimited free tenant-portal seats included for the residents you serve.

A stronger front deskCleaner dock operationsBetter tenant experience
MT · Tenant portalIncluded · invited

Marina Tenants & Slipholders

Resident tenants, slipholders, liveaboards where allowed, tenant representatives

A simple tenant portal for service requests, notices, access needs, and vessel updates.

Signature capabilities

  • Maintenance and utility requests
  • Vendor and visitor access
  • Delivery and parking coordination
  • Dock and marina notices
  • Request status and history

What makes it different. Not a purchased plan: the tenant portal is included free wherever your marina or harbor runs MERIDIAN. Slipholder Plus adds a portable profile and vessel document vault.

Less phone-tagFaster routingUseful history
SV · Vendor dispatchPer company · free when invited

Service Vendors & Contractors

Marine trades, fuel, provisioning, cleaning, transport, maintenance, inspections, specialty providers

Receive clear scopes, access windows, and completion records for every marine service job.

Signature capabilities

  • Job dispatch queue
  • Scope and photo notes
  • Site access coordination
  • Quote and approval routing
  • Completion evidence

What makes it different. Free when a subscribing operation invites you — a dispatch inbox with scoped jobs and access windows. Vendor Pro upgrades to your own workspace and performance history.

Clearer scopesFewer access failuresFaster completion records

Ready

Enter the deck built for your seat.

Existing clients sign in from their deck; new programs start with intake and a written proposal. Guest workspaces are approved manually.